Policies

Reservations Request

Reservations can be made by telephone or by using the book now button.

Deposit and Payment

All deposits will be charged at the time of booking and apply to all date(s) of your reservation. We accept Visa, MasterCard, Discover, and American Express. Cash and checks are also accepted.
1+ Nights: Full amount (plus tax).

Cancellation Policy

We are a small lodge; therefore, cancellations affects us significantly. If you find it necessary to change or cancel your reservation, we require a minimum of 14 days notice to receive a full refund of your deposit.

Additional Information

Now accepting one night stays! Special discounted rates apply for weekly stays when available

Check In/Out

Check-in starts at 4 and ends when the office closes. Special arrangements for late check-ins can be made. If you will be arriving after the office closes please call before 5:00pm if possible to schedule a late check-in. Check-out time is no later than 11:00am. All vehicles need to be departed.

Parking

Each room has one parking space, we can only accommodate one car per room. We no longer have VISITOR parking on property. Your guests can park across the street in city parking. But there is no overnight parking. All others will be towed at their expense.

Pet Policy

Sorry, we cannot accommodate pets including no emotional support animals.

Smoking

Rooms are 100% non-smoking. There is a cleaning fee to the credit card on file if we find guests have smoked in the rooms.

Boat Docking Policy

First come, first served for registered guests. There are limited accommodations for larger boats (28′ maximum) due to tidal fluctuations. Additional trailer parking fees apply. Trailer parking is off-site.

Ready to Make the Most of Your Crystal River Adventure?